About
Hey, I'm Emilio. I'm a Systems Administrator based in Southern California with a decade in IT — currently at Restaurant365, where I run cloud infrastructure, identity, and endpoint management for a platform behind tens of thousands of restaurants. My focus is the spot where reliability meets automation: building systems that stay up, scale cleanly, and don't ask their users to think about them. Lately a lot of that work has lived at the intersection of IT and AI — turning internal knowledge into self-serve tooling and finding the spots where automation actually earns its keep. Off the clock, I build custom dashboards, branded tooling, the occasional half-finished idle game — if it can be vibe-coded, I've probably tried it. When I'm not at a keyboard, I'm playing chess, putting miles on my Subaru WRX STI, getting lost in a good movie, or learning something from the last few millennia.
Experience
Systems Administrator @ Restaurant365
2024 — Present
- Manage and maintain critical cloud infrastructure supporting restaurant accounting, inventory, workforce management, and payroll platforms.
- Handle system integrations, automation workflows, and performance monitoring to ensure high availability and operational efficiency.
- Provide advanced troubleshooting, security management, and user access administration.
IT Support Specialist @ Happy Money
2019 — 2024
- Delivered technical support and systems maintenance in a fast-paced financial services environment.
- Managed endpoint devices, user access, troubleshooting, and security best practices.
- Supported infrastructure stability and assisted with automation initiatives.
Service Desk Analyst @ Taco Bell
2018 — 2020
- Provided hands-on IT support for restaurant locations and back-office systems.
- Managed hardware troubleshooting, network issues, and point-of-sale system maintenance.
- Assisted with software deployments and user training.
Genius Bar Technician @ Apple Store
2015 — 2018
- Delivered technical support and repairs for Apple hardware and software.
- Diagnosed and resolved complex customer issues while maintaining high customer satisfaction.
- Worked with advanced diagnostic tools and performed hardware repairs.